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Partners in Performance Excellence is pleased to announce, that the Alliance for Performance Excellence Board of Directors has selected Partners in Performance Excellence to officially represent Connecticut and offer Baldrige-based services and consulting to help organizations with their journey to performance excellence.

As part of a multi-state Baldrige-based program, Connecticut recipients of the Partners in Performance Excellence Award for Performance Excellence will be eligible to apply for the Malcolm Baldrige National Quality Award, the highest quality award in the United States. Partners in Performance Excellence is pleased to announce, that the Alliance for Performance Excellence Board of Directors has selected Partners in Performance Excellence to officially represent Connecticut and offer Baldrige-based services and consulting to help organizations with their journey to performance excellence. As part of a multi-state Baldrige-based program, Connecticut recipients of the Partners in Performance Excellence Award for Performance Excellence will be eligible to apply for the Malcolm Baldrige National Quality Award, the highest quality award in the United States.

This year the American Hospital Association is a sponsor of the 2015–2016 Baldrige Excellence Framework (Health Care) and sees the Baldrige sponsorship in alignment with its own performance excellence journey, Hospitals in Pursuit of Excellence Initiative. In an interview earlier this year, Gene O’Dell, vice president for strategic planning and performance excellence for AHA said: “Baldrige is the overall organizing framework that can identify where there are problems.” “Think of Baldrige like a map that will show the organization where . . . Six Sigma, Lean, and other tools should be deployed. . . . If an organization deploys [such tools] without an overall map [such] as Baldrige, it would be like taking a trip in a car but not having a map to know the way.”

Partners in Performance Excellence, a Baldrige Enterprise Member serving Massachusetts, New York, and Connecticut, supports organizations in the healthcare, education, services, manufacturing, nonprofit/government, and small business sectors committing to, and focusing on, long-term sustainability and overall organizational performance excellence using the proven, world-class Baldrige Excellence Framework. PiPEx provides quality offerings including award programs at various entry points, education and training, and other leadership resources.

In coming months, Partners in Performance Excellence will offer educational events in Connecticut. We would like to thank ASQ Hartford Section for partnering with us in embracing and supporting quality and performance excellence initiatives in the state.

Randi Redmond Oster is a member of the Partners in Performance Excellence Board of Directors and your local contact in Connecticut. Randi is the award winning author of Questioning Protocol, a Malcolm Baldrige examiner, and the Co-founder and President of Help Me Health™, an organization that offers a proprietary healthcare provider training system to effect practical, rapid, enterprise-wide cultural change, resulting in better outcomes and a better bottom line. Randi can be reached at randi@helpme-health.com.

To find out more about PiPEx, please visit www.partnerspex.org or contact Marta Nichols, Executive Director at marta@partnerspex.org or 781-801-6893.